Railways have decided to bar web-based ticket agents of IRCTC from getting access to tatkal bookings from
8 am to 9 am after receiving complaints against them from people.
Passengers have been long complaining of the IRCTC website crashing as soon as the booking commences in the morning. There are complaints that agents corner tickets during this period and tatkal quota getting exhausted within minutes, said a Railway official.
"Taking such complaints into account, Railways have decided not to give the
web-based agents and webservices agents of the IRCTC access to tatkal booking from
8 am to 9 am," he said, adding the decision will be implemented shortly.
Source:PTI
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